DEEPA CHAUHAN, M. J. Reliability Analysis of unreliable MX/G/1 Retrial Queue with Second Optional Service, Setup and Discouragement. International Journal of Engineering and Computer Science, india, v. 3, n. 12, 2014. Disponível em: https://ijecs.in/index.php/ijecs/article/view/1619. Acesso em: 22 jul. 2024.