Architecting Scalable AI-CRM Systems Design Patterns, Infrastructure, and Performance Optimization. International Journal of Engineering and Computer Science, india, v. 14, n. 06, p. 27241–27248, 2025. DOI: 10.18535/ijecs.v14i06.5132. Disponível em: https://ijecs.in/index.php/ijecs/article/view/5132. Acesso em: 5 dec. 2025.